About Shipclues
Built for the operator juggling three courier dashboards at 11pm. One platform, 25+ carriers, and an allocation engine that picks so you don't have to.
25+
carrier partners
29,000+
pincodes served
500+
ecommerce brands
Why we started
It started with a spreadsheet. A founder shipping 4,000 orders a month across four couriers, reconciling by hand every Friday: the only place the truth lived.
Nearly one in five COD orders came back. Weight disputes went unfiled. Cash sat with carriers for a week. That wasn't carriers failing: it was the missing layer that could see across all of them. So we built that layer: score every carrier per order, catch failures early, put the money back where it belongs.
An RTO costs you twice: forward freight, then reverse. Most sellers only find out after it has already shipped.
Four couriers means four portals, four formats, and no single answer to 'where is this order?'
COD remittance cycles and unfiled weight disputes quietly hold working capital hostage every month.
Mission & vision
Our mission
Enterprise routing, dispute recovery, and reconciliation shouldn't need an enterprise contract. A brand shipping 200 orders a month gets the same engine as one shipping 200,000.
Our vision
Every order has a right answer: the carrier most likely to deliver on time at the lowest landed cost. We want that answer automatic, everywhere.
How we work
No big org chart to wave around: just operating habits that decide what we build and what we hold ourselves to.
Product decisions begin with watching someone pack and dispatch. Features that survive that visit are the ones we ship.
Carrier performance is tracked per lane. When a route degrades, the engine notices before anyone files a complaint.
No hidden surcharges, no surprise line items, and no rate that changes after you've committed to it.
Encrypted in transit and at rest. Buyer data is never sold. Every allocation, quote, and remittance line is logged and exportable.
Engineers sit in the escalation channel. You get someone who can already see your shipment history, not a queue asking for your AWB three times.
The difference
Plenty of platforms hand you a carrier list. Fewer pick the right one, and chase the money when something goes wrong.
AI allocation
Every order is scored across the full carrier set on cost, promised ETA, and historical success on that exact lane. The engine picks. You override only when you want to.
Lane intelligence
Coverage across 29,000+ pincodes only helps if you know who actually delivers on the Jaipur route this week. We measure at that resolution, and react when a lane slips.
Money recovery
NDR outreach, RTO prevention, and automated weight-dispute filing run in the background. Recovery is a product feature, not a ticket you raise.
The platform
Each exists because a seller showed us where money was leaking. Strong alone; stronger together.
Contract, book, and bill across 25+ carriers without signing 25+ agreements.
Orders scored on cost, ETA, and lane success, then routed automatically. Pin exceptions with rules.
Every carrier's scans normalised into one timeline, on your domain, in your branding.
Failed attempts trigger buyer outreach the same day, before the shipment turns into a return.
Risk scoring, address correction, and COD confirmation cut returns that never should have shipped.
Remittances matched to orders automatically. Shortfalls surface as exceptions, not surprises.
Delivery rate, RTO, and landed cost per lane, carrier, and SKU, without rebuilding a spreadsheet.
REST endpoints, signed webhooks, and plugins for the platforms you already sell on.
By the numbers
From first-order startups to high-volume B2C
Air, surface, express, and hyperlocal
Metro, tier-2, tier-3, and rural lanes
Up to, within 60 days of switching on RTO Shield
Figures are directional and under review. Metrics reflect brands using the full platform.
Common questions
Company questions here. Product and shipping FAQs live on the homepage.
Start free in minutes, or talk to our team about enterprise volumes.
